I thought it was bad enough, people sneaking in small dogs to shop in walmart and such. Since anyone with a larger dog could never pull that off..
But pretending your dog is a service dog sucks.
I know dogs that could pass the CGC and not a therapy dog test and they aren't too much different, so I wouldn't want CGC dogs being a catch all for being okay everywhere I go.
I had never even heard of an emotional support dog till that article. I think that service dogs need to be a better regulated industry so people who really do have limiting disabilities don't get screwed over because someone's untrained dog that doesn't actually have training to perform a task because the dog an amock and knocked someone down, bit someone, broke something in a store, or whatever.