Dear Bob,
Greatly appreciate that you have replied to our concerns.
Although I would not describe the experience I went through as lightly...as an unpleasant event. Watching two of my loved ones suffer and cry as the result of your product for 3 days straight would qualify more like tragedy to me.
My experience along with all the other postings are evidence that your product is dangerous. It brings me little comfort to know that you use it on your dogs and would take the of risk sharing it with your friends and family. I believe your words were trying to convince me of the confidence of your product. Yet the "comforting" statements only reflect that you do not understand the tragic experience your customers go through as a consequence of your product.
I am glad that you have not had to suffer a "reaction."
To your point regarding differences in the physiology of dog's skin...
both of my Pugs come from different breeders with no genetic links yet both experienced the same severe symptoms. Making the point you bring up regarding skin type influencing reaction potential to be a false assumption.
Ideally, I would like to have trust and confidence in a Company's reputation along with its leadership to invest in products. The more I read your response, I am feeling doubt that the real Bob Scharf wrote the reply. I would hope that a person who rose to the position of President would take action on customer's feedback rather than respond in generalities. The only Action to Negative feedback is Corrective Action. Corrective Action equals taking this product off the market because it does cause suffering of living beings.
Sergeant Sufferer,
Lorraine
Read more Sufferers Daily!
http://journal.drfaulken.com/problems-with-sentrypro-xfc-flea-and-tick-medication/http://dogblog.dogster.com/2008/04/08/sargeants-gold-flea-medication-almost-kills-dogsters-lucky-and-nala/Take it off the Market. One Animal Suffering is Cruelty.
http://dogblog.dogster.com/2008/04/08/sargeants-gold-flea-medication-almost-kills-dogsters-lucky-and-nala/#comment-465919 http://www.hartzvictims.org/2008/01/28/danger-sergeants-gold-flea-and-tick-squeeze-on-2/ http://answers.yahoo.com/question/index?qid=20070603204206AAZelWw http://journal.drfaulken.com/problems-with-sentrypro-xfc-flea-and-tick-medication/ http://www.hartzvictims.org/modules.php?name=News&file=article&sid=1841&mode=thread&order=0&thold=0 http://www.bigpawsonly.com/index.php?PHPSESSID=5290a3d838a93ff178451d0a875baa71&topic=23893.0